Education and the role of government – by Tram Anh Nguyen

Welcome you to participate to an academic and industry paper. COVID-19 has accelerated the growth of digitalisation in organisations. This may result in the widening of skills gap for the whole population. Working with the government in educating the workforce and bridging this gap has never been more important. Access to education is not only a fundamental human right, it …

banks fintech 100x efficient

How some banks are 100x more efficient than others

Banking is seeing a wave of digitisation. This is done through the use of AI and Machine Learning with use-cases such as automation of debt underwriting and conversational AI for better customer service. The primary benefit of this digitisation is that banks are able to optimise their resources more efficiently. As a result of this, they are able to save …

First Online Specialisation in Open Banking launched by CFTE

Open Banking is one of the most important developments in finance, with banks from DBS to Societe Generale and Wells Fargo putting it at the core of their strategies. At the same time, new entrants are also exploiting these regulatory and market changes with hundreds of Fintech startups leveraging on Open Banking in the last 2 years alone. In 2020 …

How big can banks be?

The digital revolution has changed the course of traditional banking. Challenger banks are a phenomenon that have come up due to this digital revolution. These banks leverage technology to derive valuable insights from data and are giving head-to-head competition to incumbent banks. Taking a look at the challenger banks, the banks with the most number of customers are part of …

Do you have what it takes to lead a successful challenger bank?

In early 2020, FT Partners published a report titled ‘The Rise of Challenger Banks: Are the Apps Taking Over?’ Challenger banks—alternatively, neo banks—are known as such because of how their business models seek to challenge the status quo within the financial sector. By reinventing customer experiences and utilising inventive technology, challenger banks have effectively placed pressure on stagnant financial incumbents …

#PastCOVID-19 – Realising New Opportunities

With the COVID19 crisis agitating the economy and halting recruitment processes across multiple industries, many graduates, students, and young professionals find themselves looking for work in one of the biggest recessions the world has yet to see. Despite some businesses being rendered incapable of hiring new talent, many companies are more than able to, as they’ve experienced growth throughout this …

The Importance of Customer Experience in Digital Banking

About a week ago, a LinkedIn post by Chad West, the Director of Marketing and Communications at Revolut went viral. It is easy to understand why—in the battle of digital banking these days, customer centricity as a competitive advantage has been all the rage. It is a popular narrative, of course, namely that challenger banks are rapidly encroaching on the …

CFTE moves its campus online

2020 has thrown a curveball at organisations, businesses and individuals alike. As a result of the ongoing COVID-19 pandemic, national quarantines have been implemented across the globe, forcing high-street retail stores to shutter down and companies retreat to a ‘working from home’ modus operandi.  Inevitably, this situation has poised several challenges. The most significant being, how can companies pivot online …

Best Fintech Courses in Singapore

As one of the largest Fintech hubs globally, Singapore continues to show great initiatives to both support players in the industry, and to promote innovation and competition from digital banks and Fintech startups.  Thanks to measures taken by governmental institutions and the collective Fintech community, Singapore continues to lead and set even higher standards for other hubs worldwide. Initiatives such …

CFTE partners with Gillian Cribbs to launch new Online Course

You asked, we answered! CFTE is partnering with Gillian Cribbs, an Executive Coach, to launch an online course on Coaching for Personal and Professional Development. Just a few weeks ago, CFTE hosted a session in partnership with Gillian, which touched on the importance of personal development and leadership during crisis situations. After the event, we received some valuable feedback from …